A moment of brag...
Current mood: touched
There are 7 Gaylord Values -- Passion, Respect, Integrity, Citizenship, Creativity, Excellence and Service.
Once a year, Leaders are nominated to be named a Gaylord Values Award recipient - one for each Value.
For the past week and a half, I have been collecting nominations for the annual Leaders Gaylord Values Awards (one of my duties is to spearhead the process from collecting nominations to organizing a selection committee to shooting a video featuring each of the recipients).
To be nominated is quite special. It means someone took the time to write about you and go into detail about why you should be awarded a Gaylord Values Award.
Today, I receievd a rather moving nomination.
I was nominated.
My first reaction was, "What? Is this a joke?" The nomination came from Tommy (my cohort in the great orange caper and someone with whom I'm always joking around).
His email with the attached nomination simply said - "Seriously."
Then, when I opened the nomination and read it, well... lump in the throat, glassy eyes, complete and utter suprise.
I was so touched to have been nominated and I just have to brag a little bit.
I was nominated for Creativity.
Doris has incredible organizational skills, that when combined with her out- of-the-box problem solving method, allow her to continually plan events that represent our STARS first culture.
Doris researches ideas, and then researches them again, making detailed lists of props, times, locations, costs, themes and dates. She adds a unique twist to her solid planning skills by thinking of puns and new ways to spice up events. Plans often change at the drop of a hat due to the nature of our business, and where some may be discouraged by this, Doris seems to take restrictions and setbacks in stride, moving forward to produce an event to her best capacity.
STORY 1:
This year the STAR Events Team decided to move money from a particular event that had low STAR turnout and satisfaction. It was proposed that we use that money for an all-STAR art show, which was later dubbed "The Blank Canvas Collection". The money allocated for this event was $1,200.00, which seems like a lot until you add in Food and Beverage, a hired guard, PSAV media solutions, fresh flowers, and displays to hold or house the artwork. The space given to us was Tallahassee meeting rooms ABC, which obviously was prohibitive for hanging art on the walls. Doris wanted the feel of the room to be very much like walking into a trendy art gallery off of the street, complete with lighting, seating, and plenty of room to display the many different forms of STAR artwork. Doris made an entry form to gauge STAR interest, and monitored the response boxes daily. In no time at all, it was clear that this was going to be a more popular event than anyone on the team had imagined. After carefully calculating the size and media of STARS work, Doris began calling to price out rentals of temporary walls and other ways to display the art. Much to our dismay, to rent 12 display walls, tensa-barriers, jewelry cases and 2 benches from Freeman, the decorating Company, would have cost close to $1,800.00 alone.
Doris crunched numbers to find out that even the minimal amount of rented decoration would not leave enough money to hire a Safety Services Agent to watch over the gallery during its open times, rent PSAV Media displays for digital STAR art or have any food and beverage during the opening ceremony. To be honest, I was beginning to think that this event was going to tank … there just wasn't enough money allocated for it.
Doris found a list of alternatives to hanging art on the walls of the rooms, from using easels, to leaning framed pieces against the walls. One idea that stood out was the possibility of building display walls that anchors could be nailed into and reused for later events. She met with the Engineering and Purchasing departments and soon had a plan and a stack of supplies, the cost of building incurred by Engineering and the supplies only totaling a couple hundred dollars.
Still motivated to succeed, Doris began looking online to buy certain decorating items such as lights and benches. To rent one bench would cost roughly $200.00, Doris bought three for that amount on clearance at a Target store. After negotiating with PSAV, Doris convinced them to give us one LCD projector one listening station, two TV/DVD stations and an overhead projector … free of charge. These creative solutions to our financial crisis allowed for the food and beverage and Safety Services Agent to be paid for easily. After dedicating several hours to organizing the art drop-off and pick-up process, arranging and hanging the work and overseeing the opening of each day of the gallery, Doris had made an Event classic that will surely be looked forward to by many STARS -- Her creativity allowed this seemingly impossible brand new event to be an outrageous success.
STORY 2:
My role is to be creative, and sometimes ideas just run dry. Doris is not only extremely organized and deliberate, but funny and creative. Sometimes mentioning a roadblock I am having in designing a logo or fitting 30 words into a 15 word slot, is effortlessly solved by a suggestion from Doris. When my leader Shawna Allen is out of the office, the hotel looks to me for solutions to their communications problems. Doris is very helpful with grammar and punctuation … she is practically a walking A.P. Style book. During the times I do require assistance, from a proof read to a soup-to-nuts write-up, Doris will drop whatever she is doing to help. Recently, when Shawna was out, Doris came to the rescue by meeting with Keith Salwoski and providing me with precious copy (wording) for the power outages across the state. I was very busy with other projects and it was a relief to have everything ready to go out by the time I got my hands on it for the first time.
I am not the only one to be rescued by Doris' creativity and swift action. A member of our STAR Events Team, Aaron Mendelson was recently in Las Vegas for a conference and was unable to manage his entertainers. He said, "Doris recently helped out the Entertainment Department during a need period for a large event in the St. Augustine atrium. She oversaw an event that included more than 10 performers spread out throughout the St. Augustine atrium including Villa de Flora. Even as pieces of the event changed around her, she was able to be flexible and roll with the punches, ultimately assisting to create a fantastic party for our guests with Coldwell Banker."
Doris never gives up, is always polite and is joy to work with. She has been with the company a limited amount of time, but has adapted to Gaylord Palms remarkably quickly, personifying all Gaylord values. After every event she eagerly awaits STAR feedback, looking for ways to improve – even when negative, she researches ways to satisfy every STAR; a very difficult charge. I was on the selection committee for the Event Production Specialist Position when Doris interviewed here. She had my vote then and now, as I have never regretted my decision.
Thank you for your consideration.
Tommy Bradburn