.
.
Changed my very own flat tire. Yep. Me. I did it all by my lonseome.
...well, with the Dakota manual in one hand and my dad on the cell phone in the other hand...
but I did it!
...okay, so I had to get one of the apartment maintenance men to loosen the lug nuts for me...
but I did it!
I am now a master tire changer girl. (Just so long as someone with more muscle is available to loosen the nuts.)
And after I replaced the tire with my spare, I proceeded to So Cal Tires in Burbank where I was promptly lied to regarding the condition of my tire. I hate when they see a girl and see an idiot. They told me that the location of the hole in my tire was on the wall and made it non-repairable. They told me I would have to purchase a new tire. They told me Cooper Discoverer H/T was a rare thing in LA. They told me they would have to order the tire from elsewhere and that it would cost $119.
So, I got in my truck and headed for my trusty ole computer. I got onto Cooper's website and found dealers in LA (quite a few, I might add). I found a dealer in East LA that carried the tire in stock for $73 (including new valve stems, mounting, and balancing).
Happy with my find, I drove to Santana Tires where two female desk clerks greeted me and promised, "We'll take care of you."
Fifteen minutes later, I was told that the hole in my original tire was INDEED repairable and there was no need for a brand new tire. The "extensive damage" reported by the other shop was actually a small hole that did not fully penetrate the tire... and the hole was on the top of the tire rather than the wall (a location that would be supported by a patch).
"How much?" I asked.
"Ten dollars," the repair guy said.
Ten dollars. $10.00. Ten. Not 119... but 10.
As I left, one of the ladies from the counter caught me to give me a business card. She said, "I'm not just saying this because I work here, but this is an honest business."
Well, honestly, they now have my business.
I might have spent only $10 yesterday, but they just sold a tire as well because the next time I need one, I AM going there. And I've already told 3 other people who want Santana Tires phone number and address for their own tire purchases... so that means even more business for them just because they fixed my tire for a lousy $10.
I appreciate a company like that.
.
Changed my very own flat tire. Yep. Me. I did it all by my lonseome.
...well, with the Dakota manual in one hand and my dad on the cell phone in the other hand...
but I did it!
...okay, so I had to get one of the apartment maintenance men to loosen the lug nuts for me...
but I did it!
I am now a master tire changer girl. (Just so long as someone with more muscle is available to loosen the nuts.)
And after I replaced the tire with my spare, I proceeded to So Cal Tires in Burbank where I was promptly lied to regarding the condition of my tire. I hate when they see a girl and see an idiot. They told me that the location of the hole in my tire was on the wall and made it non-repairable. They told me I would have to purchase a new tire. They told me Cooper Discoverer H/T was a rare thing in LA. They told me they would have to order the tire from elsewhere and that it would cost $119.
So, I got in my truck and headed for my trusty ole computer. I got onto Cooper's website and found dealers in LA (quite a few, I might add). I found a dealer in East LA that carried the tire in stock for $73 (including new valve stems, mounting, and balancing).
Happy with my find, I drove to Santana Tires where two female desk clerks greeted me and promised, "We'll take care of you."
Fifteen minutes later, I was told that the hole in my original tire was INDEED repairable and there was no need for a brand new tire. The "extensive damage" reported by the other shop was actually a small hole that did not fully penetrate the tire... and the hole was on the top of the tire rather than the wall (a location that would be supported by a patch).
"How much?" I asked.
"Ten dollars," the repair guy said.
Ten dollars. $10.00. Ten. Not 119... but 10.
As I left, one of the ladies from the counter caught me to give me a business card. She said, "I'm not just saying this because I work here, but this is an honest business."
Well, honestly, they now have my business.
I might have spent only $10 yesterday, but they just sold a tire as well because the next time I need one, I AM going there. And I've already told 3 other people who want Santana Tires phone number and address for their own tire purchases... so that means even more business for them just because they fixed my tire for a lousy $10.
I appreciate a company like that.
posted by Doris @ 3:02 PM
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